Practical guide · Compensation

Travel costs after injury: journeys, parking and reimbursements

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Treatment, expertise and other appointments can require journeys. Individual costs may seem small until combined. A good overview distinguishes purpose, transport, actual spending and payments elsewhere. This guide develops records without presenting invented mileage rates as statutory rights. Assistance and visits also need individual descriptions and assessment.

In this guide
  1. Which journey relates to which issue?
  2. A journey log can remain simple
  3. Separate car distance and rate
  4. Public transport, taxis and adapted transport
  5. Make accompaniment and visits visible
  6. Identify payments by other organisations
  7. Record future journeys as expectations
  8. Respond to the actual reason for refusal

Which journey relates to which issue?

Begin with the reason for the journey: treatment, examination, consultation or something else. Identify the appointment without putting unnecessary medical details into a shared cost sheet. Its purpose must nevertheless be recognisable to the person assessing the expense. An appointment confirmation may help demonstrate that connection. A list containing only kilometres and totals does not adequately explain why you relate the cost to your injury.

Separate your own journeys from journeys made by other people. A partner who drives you may be making a different kind of journey from a relative visiting you. This does not automatically make one recoverable and the other unrecoverable: they are different questions for investigation. Describe the actual circumstances before choosing a category or amount. A precise explanation prevents all kilometres being grouped without explanation as medical travel costs.

A journey log can remain simple

Use columns for date, destination, purpose, transport, distance or fare, parking and evidence. State whether distance covers one direction or the return journey. A common error is doubling an already complete return distance. If the route differs, explain why, such as a diversion or agreed collection address. A reasonable explanation helps more than pretending that every kilometre is known to the nearest metre.

Keep travel tickets and parking receipts under the date of the matching entry. You can provide a copy of a digital payment statement that excludes unrelated transactions while leaving original evidence unchanged. Identify missing receipts and explain how you reconstructed the amount. A representative can then assess what addition is needed instead of guessing whether the whole list consists of estimates.

  • Record each journey's date, destination and purpose.
  • State one-way or return explicitly; do not double a return distance again.
  • Keep receipts and reimbursements separate from the unresolved rate question.
Date and purposeTransportCosts and evidence
Relevant appointmentCar: identify single or return distanceDistance, parking and reimbursements
Examination or treatmentPublic transport or taxiTicket, invoice and personal payment
Assistance or visitWho travelled and why?Describe separately for assessment

Separate car distance and rate

A car-journey calculation involves several choices: which journey matters, the distance and the rate to apply. The Dutch Personal Injury Council publishes a mileage guideline. Check the applicable version and have the costs covered by it explained. A business mileage payment at work or a tax allowance does not automatically use the same assumptions as your personal injury claim.

Record parking separately and ask whether the proposed rate already includes other vehicle costs. Do not add fuel receipts, a mileage amount and general maintenance for the same journeys without explanation. The overview should make the calculation verifiable rather than collect as many different descriptions of one expense as possible. Ask for a breakdown before a final amount is agreed if anything remains unclear.

Public transport, taxis and adapted transport

Preserve tickets, journey confirmations and invoices. For public transport, record the journey actually made. A season ticket may require a different comparison from individual fares. For taxis or adapted transport, it may be necessary to explain why that form of travel was appropriate. Where medical necessity needs examination, use the suitable expert; your own spreadsheet does not need an extensive medical statement.

For foreseeable recurring costs, discuss cover and reimbursement in advance. Your health insurer may apply its own transport conditions, and that process is not identical to a claim against the liable party. Refusal under your policy does not automatically promise payment by the opponent. Keep both answers and their reasons, so the administrative, medical and legal parts of the problem remain distinguishable.

Make accompaniment and visits visible

If someone needs to accompany you, describe the help and additional journey or expense. Travelling together alone does not establish why support was necessary. It might involve changing transport, remembering a discussion or practical assistance. Leave appropriate assessment to your adviser. Companions may incur costs without every minute spent automatically becoming a separate earnings-loss or care-cost item.

Visits during an admission can also raise a separate question. Identify who travelled and the expenses actually incurred, rather than automatically claiming every trip by the whole family as one general mileage demand. Legal position and reasonableness require assessment. Careful distinctions allow relevant expenses to be taken seriously without creating expectations from a generic example concerning someone else.

Identify payments by other organisations

Put reimbursements from health insurers, employers or other schemes beside the original expenses. Record the period and journeys concerned. One payment may cover several trips; do not divide it arbitrarily merely to balance your spreadsheet. Ask the payer to explain missing specifications. This makes the amount genuinely remaining at your expense visible.

Keep advances on overall compensation separately too. They need not represent reimbursement of a particular journey. At an account reconciliation, ask how payments are allocated to categories. Distinguishing these payment types prevents double counting and premature conclusions that a particular travel item has already been settled completely. Preserve payment explanations as well as the bank transaction.

Record future journeys as expectations

For a longer treatment period, make a separate list of scheduled appointments and expected travel, clearly identified as future. Update cancelled or altered appointments afterwards. Do not automatically multiply an initial timetable over many years. Duration and frequency may change and should, where needed, be discussed with an appropriate expert rather than treated as established facts.

A useful distinction is between expenses already incurred and those expected in the next period. This can support an advance request without pretending that all future costs are certain. State which appointment or schedule supports the expectation. When final settlement is proposed, ask which future journeys are included and how unresolved uncertainty is handled.

Respond to the actual reason for refusal

Ask the precise reason for disagreement: destination, connection, distance, rate, transport choice or reimbursement already received. Re-sending every appointment letter does not resolve a rate dispute. Nor does merely increasing the total explain a missing journey purpose. A targeted response saves time and keeps attention on the actual unresolved issue rather than repeating the whole claim.

Use the expense tool for your own total and the evidence check for missing categories. These tools make no legal assessment and apply no official rates. Have the underlying calculation checked before final accounting and continue to monitor legal deadlines. The best preparation is a simple, traceable overview clearly distinguishing actual payments, assumptions and questions.

Frequently asked questions

What should I enter per kilometre?

Do not adopt an arbitrary online number. Check guideline, version and circumstances with advice. This website sets no official rate. Record actual distances now and leave the rate open.

Can parking be claimed alongside mileage?

Record it separately and ask what the proposed mileage figure includes. This permits checking. Recoverability depends on journey, evidence and legal assessment.

Can my partner’s journey count?

Explain its purpose and extra expense. Transport, necessary accompaniment and visiting differ. Have circumstances assessed rather than assuming every family journey is reimbursed.

What if receipts are lost?

Identify that and look for booking, bank or appointment records. Do not invent evidence or exact unknown distances. Ask what additional information supports reasonable assessment.

What you can prepare yourself

Sources for this article

This information concerns Dutch law. Consult the source for current guidance and seek advice about your own situation if you are unsure.

Dutch Personal Injury Council: mileage allowanceDutch Personal Injury Council: medical costs and transportDutch Personal Injury Council: hospital and rehabilitation daily allowance

General information. This does not replace individual legal advice.

Read more about your situation

Healthcare costs after an accident: insurance, deductible and extra careHelping a relative after injury: roles, costs and your own questionsWhich losses can matter in a personal injury claim?Requesting an advance on your compensation
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Ricardo van der Spoel

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